Proof of Service
Every visit leaves a record.
Snow removal has a trust problem: the work disappears by noon and the disputes arrive in April. We solved it structurally. Our crews cannot mark a visit serviced without a geo-stamped clock-in at your property, timestamped photos, and a completed site checklist — the software refuses. Not a policy. A constraint.
What gets captured, every visit
Geo-stamped clock-in
The crew's arrival is recorded with GPS coordinates at your property and a timestamp. 'Were they actually there, and when?' stops being a question.
Photos
Timestamped photos of the work — conditions on arrival and results at completion. Pavement state, treated surfaces, cleared walks, pile placement.
Site checklist
A per-property checklist — lot, lanes, entrances, walks, salt scope — completed item by item before the visit can be closed out.
The enforced part
Our operations platform will not accept a 'serviced' status without all three. The constraint lives in the database itself. A crew cannot shortcut it, and neither can we.
Why property managers care: the claim that arrives in April
Slip-and-fall claims rarely arrive the week of the storm. They arrive months later, as a demand letter naming a date, a time, and a patch of your pavement. At that point the question that decides everything is: what can you document about that surface, on that date, at that time?
An invoice that says 'snow removal — January' proves you paid someone. A geo-stamped, photographed, checklisted service record for the event in question proves the work: when crews arrived, what conditions were, what was treated, and what it looked like when they left. Your insurer negotiates from evidence; opposing counsel loses the 'nobody ever showed up' theory on day one.
This documentation exists for every visit automatically — not reconstructed after a claim, which is exactly when reconstructed records look worst.
What you receive
A per-event service record for your files: visit times, GPS confirmation, photos, and the completed checklist, per property, per storm. Portfolio managers get it per site. When your insurer, your asset manager, or a tenant asks what was done during the February storm, the answer is an attachment, not an apology.
This is the standard, not the upsell
Proof of service is included with every contract we write — per-push, seasonal, or T&M. If your current vendor cannot show you this record for last winter, ask what they will show a jury.
Straight answers
What documentation do I get after each snow event?
A per-event service record: geo-stamped arrival and departure times for each visit, timestamped photos of conditions and completed work, and the completed per-site checklist. It is generated automatically for every visit — our system will not close a visit without it — and it is yours to keep for insurer, tenant, and asset-manager files.
How does proof of service help with slip-and-fall claims?
Slip-and-fall claims typically surface months after the storm, and they turn on what the property can document about the surface at a specific date and time. Contemporaneous records — GPS-confirmed visit times, photos, checklists — let your insurer respond from evidence and dismantle the 'nobody serviced the lot' theory immediately. Records reconstructed after a claim arrives are worth far less than records that existed before it.
Can I verify visits during the season, not just after a claim?
Yes. Service records exist per visit as they happen, so you can audit any storm at any time — spot-check the photos from last night's event or pull the full season's history for a property. Transparency during the season is the point: you should never be wondering whether the lot got serviced.
Get a number for your property
Send the address — we walk the lot, measure it, and quote it, usually within 24–48 hours in season. Storm emergency? Call any hour.
(314) 501-SNOW